Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a refund’
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Downloadable software products
- customized or personalized products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us using our contact form.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Cancellations
You can cancel an order placed up to 3 hours after you placed it. After that it will go to production and cannot be cancelled.
Exchanges
We do not accept exchanges.
Shipping returns
To return your product, you should mail your product to back to us. Once a return is approved we will send instructions to ship the product back.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.